For the things in life which make me glad I'm not dead yet.
Pidgin/Sametime “Not Authorized” Error
This week I was greeted by the following error when attempting to log into Sametime using Pidgin:
(12:58:25) account: Connecting to account $user. (12:58:25) connection: Connecting. gc = 04FBDBF0 (12:58:25) meanwhile: adding cipher RC2/40 Cipher (12:58:25) meanwhile: adding cipher RC2/128 Cipher (12:58:25) sametime: user: '$user' (12:58:25) sametime: host: '$host' (12:58:25) sametime: port: $port (12:58:25) sametime: client id: 0x1002 (12:58:25) sametime: client major: 0x001e (12:58:25) sametime: client minor: 0x196f (12:58:25) dnsquery: Performing DNS lookup for $host (12:58:25) dnsquery: IP resolved for $host> (12:58:25) proxy: Attempting connection to $host (12:58:25) proxy: Connecting to $host:$port with no proxy (12:58:25) proxy: Connection in progress (12:58:25) proxy: Connecting to $host:$port. (12:58:25) proxy: Connected to $host:$port. (12:58:25) meanwhile: session state: starting (12:58:25) meanwhile: session state: handshake sent (12:58:25) meanwhile: session state: stopping (0x80000003) (12:58:25) connection: Connection error on 04FBDBF0 (reason: 0 description: Not authorized) (12:58:25) meanwhile: session state: stopped (0x80000003) (12:58:25) account: Disconnecting account $user (00027000) (12:58:25) connection: Disconnecting connection 04FBDBF0 (12:58:25) meanwhile: attempted to stop session that is already stopped/stopping (12:58:25) connection: Destroying connection 04FBDBF0
Digging around on the net it seems that our administrators decided to restrict what client versions were allowed to connect. Eventually I found the solution, and boy am I glad to be back using Pidgin again.
- https://www-304.ibm.com/support/docview.wss?uid=swg21114318
- https://developer.pidgin.im/ticket/12623
- http://sourceforge.net/p/meanwhile/discussion/378953/thread/ba4cd797
The following settings in account.xml were all that was needed:
<settings> <setting name='fake_client_id' type='bool'>1</setting> <setting name='client_major' type='int'>30</setting> <setting name='client_minor' type='int'>6511</setting> <setting name='force_login' type='bool'>0</setting> <setting name='client_id_val' type='int'>4608</setting> <setting name='server' type='string'>$host</setting> </settings>